Description
Includes the following webinars:
Survive and Thrive as a New Supervisor
A Leader’s Toolkit for Difficult and Disciplinary Conversations $89 (GROUP) $147
Research is very clear; the vast majority of leaders dislike having disciplinary conversations. Make difficult and disciplinary conversations easier by mastering the BCA technique, by learning to give negative feedback that doesn’t trigger defensiveness, and much more (including the words to avoid at all costs!)
A Leader’s Toolkit for Difficult and Disciplinary Conversations
Research is very clear; the vast majority of leaders dislike having disciplinary conversations. Make difficult and disciplinary conversations easier by mastering the BCA technique, by learning to give negative feedback that doesn’t trigger defensiveness, and much more (including the words to avoid at all costs!)
Calm, Cool, and Collected Communication Skills for Emotionally Charged
The ability to stay professional and take the high road (even when others don’t) is a crucial success skill. Master the art of “goat hiding”, learn language patterns to disagree without being disagreeable, and what to say when others are on the attack. A must have program for everyone.
What Not to Say: A Guide for Keeping Your Foot Out of Your Mouth
Does your communication with leaders, colleagues, friends, and family strengthen your relationships? Or, are you unwittingly doing damage? Discover how to replace relationship “withdrawals” with relationship “deposits”. Loaded with practical communication tools for everyone: senior level executives, parents, administrative personnel, and first-time supervisors, this webinar will teach you the words to choose and the words to lose.
