Stop Saying “Sorry” … Start Saying “Thanks”

Stop Saying “Sorry” … Start Saying “Thanks”

I always tell leaders and business professionals to stop saying “I’m sorry” and start saying “I apologize.”  This small change in your daily communication can make a big difference because: When we say “I’m sorry” all the time it loses it’s impact and we aren’t...
To Be a Better Leader: Stop Solving Problems

To Be a Better Leader: Stop Solving Problems

Stop thinking of yourself as a problem solver and start being a problem giver. Would you like to be the kind of leader that others like to work with and for?  Do you want to lead a team that is engaged and collaborative? Are you looking to enhance buy-in and...
4 Steps to Communicating with Emotional Intelligence

4 Steps to Communicating with Emotional Intelligence

Emotional intelligence, often known as EQ, is one of the fastest growing job skills.   Leaders and professionals with high EQ are typically: Better problem solvers Better listeners More emotionally stable More open-minded Better crisis managers More flexible More...
Emotionally Intelligent Leaders Avoid These 3 Things

Emotionally Intelligent Leaders Avoid These 3 Things

Emotionally intelligent leaders have the ability to identify, understand, manage, and use emotions in positive and constructive ways. Business professionals who possess high levels of emotional intelligence are able to be the master of their emotions and not let their...
Ditch the “Don’t” in Your Writing

Ditch the “Don’t” in Your Writing

High caliber leaders and communicators know how important it is to communicate positively as opposed to negatively.  One effective way to check yourself and determine if you are actively communicating in the positive is to monitor your use of the word “don’t” or the...