Expert Leadership Skill: Managing a Whiner

Expert Leadership Skill: Managing a Whiner

Pessimists, whiners, chronic complainers, and other negative people can be draining to have as team members or colleagues. And, they can be particularly draining if you are their supervisor.   When I conduct training sessions or breakouts for meetings, leaders often...
Hidden Costs of Turnover You May Be Missing

Hidden Costs of Turnover You May Be Missing

People don’t leave companies. They leave people. The #1 reason good employees quit is due to dissatisfaction with their immediate supervisor. It’s not a secret that turnover is expensive! Estimates of the financial cost vary widely. The most consistently...