by Pamela Jett | Aug 10, 2016 | Articles
Most effective and successful leaders look for their team members to: Take initiative. Be accountable. Be problem solvers as opposed to problem pointer-outers. Take calculated or measured risks when appropriate. Be future focused and not dwell too much in the past (or...
by Pamela Jett | Aug 3, 2016 | Articles
Pessimists, whiners, chronic complainers, and other negative people can be draining to have as team members or colleagues. And, they can be particularly draining if you are their supervisor. When I conduct training sessions or breakouts for meetings, leaders often...
by Pamela Jett | Jul 25, 2016 | Articles
In this case, when business communicators are trying to be polite, they are only undermining their credibility, decreasing employee engagement, and decreasing their influence. The question, “Will you do me a favor?” isn’t as polite as you think. When...
by Pamela Jett | Jul 21, 2016 | Articles
If you have never heard the phrase “manage up,” it’s an easy way of referring to how business professionals communicate and interact with their leader for maximum effectiveness. When I conduct leadership training sessions or workshops, one of the most popular...
by Pamela Jett | Jul 14, 2016 | Articles
Leaders who read my blog, my social media posts, or have heard me as a keynote speaker know I believe the following to be fundamental truths regarding leadership communication: High caliber leaders use positive communication as opposed to negative. They strive not...
by Pamela Jett | Jun 28, 2016 | Articles
People don’t leave companies. They leave people. The #1 reason good employees quit is due to dissatisfaction with their immediate supervisor. It’s not a secret that turnover is expensive! Estimates of the financial cost vary widely. The most consistently...
