Key #1 (part 1 of 3)
We all tend to talk to ourselves, especially during emotionally charged situations. If you are looking to stay more calm, cool, and collected during emotionally charged situations, your self-talk can be a great tool if it fits a few key criteria.
The first key is to talk to yourself in the positive, not the negative. Plant the desired behavior in your mind instead of the undesired. For example, say:
- I am calm. NOT I am not angry.
- I am patient. NOT I am not exasperated.
- I am a professional. NOT I am not a hothead.
Neuroscience teaches us that brains don’t process in the negative. So, pump up your self-talk’s effectiveness by communicating in the positive.
Key #2 coming soon!
For more tools to stay calm, cool, and collected during emotionally charged situations, register for Pamela’s webinar series Conflict and Confrontation: Critical Skills by clicking here.